ForgeRock Cut Quote-to-Cash 64% with Salesforce CPQ

Challenge & Solution

From Challenges to Measurable Gains

ForgeRock’s sales teams were constrained by fragmented quoting environments, excessive validations, and manual approvals—slowing deal execution and limiting scalability across global teams.

The Challenges

Fragmented Quoting Environment

Multiple active contracts and inconsistent quote structures created duplication and reconciliation issues.

Cumbersome Validation & Approval Workflows

Overlapping rules and manual dependencies delayed quote creation and deal closure.

Inefficient Product Configuration

Manual selection of complex product combinations slowed proposal generation.

Limited Forecasting & Compliance Visibility

Disconnected reporting restricted insight into performance and compliance accuracy.

The Solutions

Unified Salesforce Quoting Framework

Redesigned the Quote Line Editor into a centralized, tab-based interface supporting seamless navigation and contract management.

Validation & Approval Optimization

Simplified rule architecture, reduced redundant checks, and introduced smart auto-approval triggers.

Automated Product Intelligence

Implemented dynamic bundle products and auto-selection logic to ensure accurate configurations with less effort.

Data-Driven Reporting & Forecasting

Delivered real-time dashboards and predictive insights to support confident decision-making.

The Challenges

The Solutions

Fragmented Quoting Environment

Multiple active contracts and inconsistent quote structures created duplication and reconciliation issues.

Unified Salesforce Quoting Framework

Redesigned the Quote Line Editor into a centralized, tab-based interface supporting seamless navigation and contract management.

Cumbersome Validation & Approval Workflows

Overlapping rules and manual dependencies delayed quote creation and deal closure.

Validation & Approval Optimization

Simplified rule architecture, reduced redundant checks, and introduced smart auto-approval triggers.

Inefficient Product Configuration

Manual selection of complex product combinations slowed proposal generation.

Automated Product Intelligence

Implemented dynamic bundle products and auto-selection logic to ensure accurate configurations with less effort.

Limited Forecasting & Compliance Visibility

Disconnected reporting restricted insight into performance and compliance accuracy.

Data-Driven Reporting & Forecasting

Delivered real-time dashboards and predictive insights to support confident decision-making.

Where Growth Showed Up

Sales Velocity

Quote-to-cash cycles reduced from 9–10 days to 3.5 days
Faster turnaround across global sales teams

Operational Efficiency

Proposal generation increased from 480 to 1,115 per quarter
132% improvement in proposal velocity

Compliance & Control

90% of validations automated
Improved accuracy and audit readiness

Conclusion

ForgeRock’s Salesforce CPQ optimization demonstrates how simplifying complexity unlocks speed, accuracy, and scalability. By modernizing quoting interfaces, automating product configuration, and streamlining governance, ForgeRock accelerated sales execution, strengthened compliance, and improved forecasting confidence—building a future-ready quoting engine for enterprise growth.

Growth Shouldn’t Be Guesswork.

Let’s design what comes next—together.

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From Challenges to Measurable Gains

The Challenges

Fragmented Quoting Environment

Cumbersome Validation & Approval Workflows

Inefficient Product Configuration

Limited Forecasting & Compliance Visibility

The Solutions

Unified Salesforce Quoting Framework

Validation & Approval Optimization

Automated Product Intelligence

Data-Driven Reporting & Forecasting

The Challenges

The Solutions

Fragmented Quoting Environment

Unified Salesforce Quoting Framework

Cumbersome Validation & Approval Workflows

Validation & Approval Optimization

Inefficient Product Configuration

Automated Product Intelligence

Limited Forecasting & Compliance Visibility

Data-Driven Reporting & Forecasting

Where Growth Showed Up

Sales Velocity

Operational Efficiency

Compliance & Control

Driving Smarter Returns and Deeper Engagement

Conclusion

Growth Shouldn’t Be Guesswork.

Streamlining Quote Operations to Accelerate Sales Velocity

How ForgeRock Reduced Quote-to-Cash Time by 64% and Increased Proposal Output by 132%

Company Overview

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